FREQUENTLY ASKED QUESTIONS

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Q. What documents would I need to provide for registering and selling in China?

A. We would require your National ID Proof if registering as an individual or your Business Registration Certificate for your business.

Q. How would I receive payments for my products sold?

A. Upon successful delivery of orders and close of return period as per the norms of the website, payment would be remitted back in 7 working days through PayPal. We would like you to have a PayPal account for making the process of remittance easier.

Q. Do I need to register my company in China so as to sell on Chinese E-commerce websites?

A. No. You do not need to register your company in China as you would partner with BFMe for your sales. We would be the authorized seller on your behalf. Still if you want your own setup in China for greater access to the market we would help you in setting up business operations in Hong Kong or China as per your requirement and guide you with your market entry strategy. For more information on this please write to us at sell@baifo.me

Q. How would you handle the logistics for orders?

A. You are required to dropship the products to our collection center either in Hong Kong or China. We do have warehouse facility to help store your products for processing orders. From our collection center we would handle the last mile delivery (LMD) for the orders on your behalf. LMD charges vary depending on products and shipment distance. We would share the LMD charges on your request and also would be shared with you on registration.

Q. What support would you provide for my listings and orders on the E-commerce platforms mentioned?

A. All support is handled through our dedicated email and WhatsApp number. Our team will get back to you within 24 hrs with answers to your queries.

Q. How would you handle customer queries for my products on E-commerce platforms?

A. Support on products and orders is included with your annual sales package. Our team would handle queries with local buyers in Chinese language or English on your behalf. We would also share a report on all such queries with you so that you can understand the Chinese market better.

Q. How would you help to promote my products?

A. We have different platforms of promotion depending on your requirement. Few of them are a) Social Media Campaigns b) KOL and Influencer Marketing c) Digital Ads d) Outdoor Events. We would advise you on each campaigns depending on the product and what would work best for you.